The Spa Room (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website thesparoom.co, book services, or communicate with us online or in person.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide to us, including but not limited to:

- Name

- Email address

- Phone number

- Appointment and service details

- Hair, scalp, or wellness information you choose to share for service purposes

- Payment or billing information (processed securely through third-party providers)

We may also automatically collect limited technical information such as:

- IP address

- Browser type

- Website usage data

This information helps us improve site functionality and enhance the overall client experience.

How We Use Your Information

Your information may be used to:

- Schedule and manage appointments

- Communicate with you regarding services, confirmations, or updates

- Provide personalized services and recommendations

- Respond to inquiries or requests

- Improve our website, services, and client experience

- Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

SMS Communications & Mobile Information

By providing your mobile phone number through our website thesparoom.co, including the contact form located at thesparoom.co, you consent to receive text messages from The Spa Room related to appointments, scheduling, service updates, and relevant client communications.

SMS messages may include:

- Appointment confirmations and reminders

- Booking updates or changes

- Follow-up messages related to services

- Service-related notifications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

Mobile Information Use & Sharing

We respect your privacy and are committed to protecting your mobile information.

Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

Mobile information is used solely for communication directly related to your services with The Spa Room.

Trusted service providers (such as SMS delivery platforms) may process messages on our behalf but are only given access necessary to perform these services and are required to protect your data.

Your consent to receive SMS communications is not a condition of purchasing services.

Third-Party Services

We may use trusted third-party services for:

Online booking and scheduling

Payment processing

Email or text communications

Website analytics

These providers only have access to the information necessary to perform their services and are required to protect your data.

Client Information & Confidentiality

Any information shared regarding your hair, scalp, skin, or personal wellness concerns is treated as confidential and used solely to provide appropriate services.

The Spa Room does not diagnose medical conditions, and any information shared does not replace medical advice from a licensed healthcare professional.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method can be guaranteed to be 100% secure.

Your Rights & Choices

You may:

Request access to your personal information

Request corrections or updates

Request deletion of your information where applicable

Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

The Spa Room does not knowingly collect personal information from children under the age of 13 without parental consent.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

The Spa Room

📧 [email protected]

📞 +1 712-545-5459

🌐 thesparoom.co